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Last Product Bought

Last Product Bought Name allows you to:

  1. Populate the name of the last product your customer bought into a custom field on the Infusionsoft contact record. If your customer bought more than one product in their last order, Revenue Conduit will merge in the name of the most expensive product bought.
  2. Populate the quantity of products bought in your customer's last order into a custom field on the Infusionsoft contact record.
  3. Merge one or both fields into an Infusionsoft email template sent to your customer following their purchase.

In your Revenue Conduit Settings page, there is a section called Last Product Bought Name. To configure this feature, complete the following:

  1. Login and go to Infusionsoft and go the Admin -> Settings
  2. In the “Set up custom fields for” dropdown, pick Customer and click “Go”
  3. On the next screen, see if the Last Product Bought Name and Last Total Number of Products Bought fields are already created. If they are already created, skip to set 6. If they are not already created, continue:
  4. Click Add, enter the name the field Last Product Bought Name, click Show Advanced Options and choose the Revenue Conduit Tab. Next, click add a new header for the selected tab and enter Last Product Bought, and click Save
  5. Click Add, enter the name Last Total Number of Products bought and choose Number in the field type dropdown. Next, click Show Advanced Options and choose the Revenue Conduit Tab and Last Product Bought header, and click Save.
  6. Once you have done this, click the link “View field database names for the api” link
  7. Copy the database name for the Last Product Bought Name custom field
  8. Copy the database name into the field area in the Revenue Conduit Last Product Bought Name field area
  9. Back in Infusionsoft, copy the database name for the Last Total Number of Products Products Bought
  10. Copy the database name into the field area in the Revenue Conduit Last Total Number of Products Bought field area

The Count Last Product into Total Checkbox

  1. The purpose of this feature is to merge into an email the name of the last product bought.  In the event that your customer bought more than one product in their last order, you may want to reference the number of additional products bought in your follow up email.
  2. Check this box if you would like the Total Last Number of Products Bought to include the total number of products bought including the product merged into the Last Product Bought Name Field.
  3. Leave the checkbox unchecked if you would like the Total Last Number of Products Bought to be the Total Number of Products bought to NOT include the product merged into the Last Product Bought Name Field.
  4. Example: your customer bought a Table and a Chair. The Table was most expensive item and the name was therefore merged into the Last Product Bought Name. In this example, the checkbox was left unchecked, and therefor the Total Last Number of Products Bought field was populated with the number "1." You can therefore merge into the email the two fields using a sentence like: Thank you for your recent purchase of "Table" and 1 additional product."

Note: the fields are populated when the order is marked as paid.  

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